Returns & Exchanges

At Rocky Mountain Soap Company, we want you to love your natural products as much as we do. If a product isn't the right fit for your skin, we offer a 100% satisfaction guarantee within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Contact our Customer Care team or visit any of our retail locations with your order number and the item you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring any glass containers are well-protected to prevent breakage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized postal carrier location.

• 4.
  Receive Your Refund

  Once our workshop receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.